About Us

Who We Are ?

Zennaro began with a straightforward idea: make handbags that combine style, function, and long-lasting quality.

Every bag we make follows three main principles:

  • Purposeful Design: Each style is shaped with comfort and convenience in mind.
  • Quality Materials: We select materials that support both the look and performance of the bag.
  • Attention to Detail: Every piece is carefully finished to meet our standards.

Our team works to make your entire experience smooth and clear, whether you’re exploring products, placing an order, or unboxing your purchase.

Our Mission:

Our mission is built on three core values:

  • Elegance with Purpose
    We design classic and versatile bags that fit everyday routines or special moments.
  • Honest Communication
    We provide clear and direct information so you always know what to expect.
  • Trustworthy Service
    We work with integrity and focus on fairness, clarity, and customer satisfaction.

What We Stand For:

  • Clear Communication
    All product details, pricing, and policies are written in simple and easy language.
  • Reliability & Durability
    Our bags are made for long-term use with dependable materials and thoughtful craftsmanship.
  • Customer-Focused Support
    We’re available during business hours to help with questions, orders, or returns.
  • Simple, Transparent Policies
    Our shipping, return, and exchange guidelines are clearly explained with accurate timelines.

Ordering with Zennaro:

When you place an order:

  • Processing: Orders are handled within 1–2 business days after payment is confirmed.

  • Shipping: A flat $20 charge applies to all U.S. deliveries.

  • Tracking: You’ll receive an email with your tracking number once your package ships.

  • Support: Customer service is available Monday–Friday, 9:00 AM to 5:00 PM (GMT-05:00).

We keep you updated at every important stage.

Our Approach to Sustainability:

We work to reduce waste where possible and choose materials responsibly. Our sustainability claims stay general unless they refer to verified practices because we believe in being honest above all.

Our Promise to You:

When you shop with Zennaro, you can count on:

  • Clear updates and transparent pricing

  • Straightforward policies with no hidden conditions

  • Helpful and responsive customer service

  • A commitment to improving based on your feedback

Business Name:

Business Name: Zennaro
Business Hours: Monday to Friday – 9:00 AM to 5:00 PM (GMT-05:00)
Chat Support: 24/7
Business Mail: info@zennaro.shop

Our Location: 4810 Heritage Plains Drive, Friendswood, TX 77546